United States Postal Service with tracking and insurance.
The soaps and lotions are made by Lorri, so it can take some time to get everything just right and that is usually about 1-2 weeks depending on production schedules. Once the soap is cooled, it can take about 3-4 weeks to cure. So if inventory is low she will notify you on the lead time. If you need expedited shipping, please email us. All other instock items ship 1-2 weeks.
1) Email us immediately or at least the day of receiving it. We ship insured.
2) Securely wrap the broken piece(s) in bubble wrap along with all parts.
3) Ship them
with insurance and tracking to: Arts A Poppin,
4) We’ll contact you (you did send your contact info, right?) to let you know when to expect everything back. You take care of the shipping to us and we’ll take care of the shipping back to you.